Recycling & Waste

Do I keep my 'grey' and 'green' bin?

Yes, if you decide to avail of the Panda service. Otherwise you should contact the Council on (01) 205 4810 and we will arrange to remove your bins.

Who do I contact in Dún Laoghaire-Rathdown County Council if I have further questions?

Account Queries can be directed to the Council’s Waste Charges section on (01) 205 4747. Bin service queries can be directed to the Council’s Waste Management section on (01) 205 4810

Will my bins be rebranded?

Yes, Panda will arrange to do this directly in due course.

Will my collection day change?

Your collection day will stay the same for the moment. Although Panda currently collect 80% of their customers on the same day as the Council, it is intended that the same collection day will apply to any single area for both existing Panda customers and the new Council customers, eventually. There will be a gradual rationalisation of routes over time and Panda will notify you in good time of any intended change.

Will I get a new account number?

Panda will provide you with a new account number.

Does Dún Laoghaire-Rathdown County Council provide bottle-banks?

Yes. We provide recycling facilities at bottle banks, and also at Ballyogan Recycling Park, Ballyogan Road, Dublin 18,   Eden Park, Glasthule and Shanganagh recycling centres.

Does Dún Laoghaire-Rathdown County Council provide bottle-banks?

Yes. We provide recycling facilities at bottle banks, and also at Ballyogan Recycling Park, Ballyogan Road, Dublin 18,   Eden Park, Glasthule and Shanganagh recycling centres.
 

I am on a bagged collection route. What will happen?

The council will provide this service.

When is my last collection from Dún Laoghaire- Rathdown County Council?

Your last collection by the Council will be on your normal collection day during the week beginning the 19th July 2010.

Will Dún Laoghaire-Rathdown County Council continue to provide bottle-banks?

Yes. We will continue to provide recycling facilities at bottle banks, and also at Ballyogan, Eden Park and Shanganagh recycling centres.

Will the Green Bin Recycling service continue?

Yes, Panda will take over the Green Bin service that is currently provided by Greyhound.

What happens to the staff working in Dún Laoghaire-Rathdown County Council bin service?

Staff who currently provide the ‘grey’ bin service will either be redeployed or avail of voluntary redundancy. Redeployed staff will contribute to the delivery of improved services across the areas of Street Cleansing, Water & Waste services, Transportation and Parks.There will be no compulsory redundancies.

Waste

What can I do about noisy neighbours?

If you are subjected to noise nuisance from domestic or residential premises you may apply directly to your local District Court for a Court Order under Section 108 of the Environmental Protection Agency Act, 1992. Further information regarding Section 108 Notices and noise pollution is available by clicking on the attached guide to the Noise Regulations Leaflet  (pdf - 2.24MB)

Persons affected by noise nuisance caused by tenants in private rented dwellings may also apply directly to the Private Residential Tenacies Board (PRTB) at www.prtb.ie or ph. (01) 635 0600 to resolve the problem. The PRTB can legally direct landlords to ensure that their tenants comply with the terms of their tenacy agreements regarding noise and other forms of anti-social behaviour.

If you are subjected to noise nuisance caused by tenants in Council-owned dwellings, you can make a complaint directly to the Anti-Social Behaviour Section of the Housing Dept.

For further information, please click on the following link to Noise Pollution.

How do I dispose of asbestos?

Asbestos is a form of hazardous waste that is potentially very dangerous to human health, if not handled and disposed of correctly. Asbestos should only ever be removed and transported by specialist waste contractors who have an appropriate permit. Asbestos cannot be brought to Ballyogan Recycling Park or any other Council waste facility.

Click on the following link for further information on asbestos removal and disposal.

Does Dun Laoghaire-Rathdown County Council provide a waste collection service?

The Council ceased providing a waste collection service in 2010.  Residents in the Dun Laoghaire Rathdown administrative area are now responsible for making their own arrangements to dispose of refuse by engaging the services of a permitted private refuse collecgtor and/or using the recycling and disposal facilities provided by the Council at bottle banks, Ballyogan Recycling Park, Ballyogan Road, Dublin 18 and at Eden Park, Glasthule,  and Shanganagh Recycling Centres.

Noise from Construction Works

While there are no set times in law limiting the working hours on building sites, there are guideline standard times that apply to construction activity. If work takes place outside of these hours, it can then be regarded as a source of noise nuisance, and investigated by the Council’s EHOs (Environmental Health Officers). Site development and building works in Dún Laoghaire-Rathdown are restricted to:
•            Monday to Friday: 7 a.m. to 7 p.m.
•            Saturdays: 8 a.m. to 2 p.m.
•            Sundays & Bank Holidays: Works not allowed.

However, please note that these are guideline times only, and in certain circumstances it may be necessary for building works to take place outside of these hours. In addition these guideline times do not apply to any kind of emergency works carried out by the ESB, Bord Gáis, Iarnród Eireann etc.

Construction working hours on a particular development may also be regulated by way of a condition attached to the planning permission and breaches in these cases are enforced by the Planning Enforcement Section of the Council.

You can contact Planning Enforcement at planningenforcement@dlrcoco.ie.

For further information on noise pollution, please click here.

How do I dispose of my old car?

Car owners can bring their old vehicles to local ATFs (Automated Treatment Facilities) for environmentally safe disposal and recycling, free of charge. Click on the following link for further information about End of Life Vehicles.

Alternatively, DLR County Council also provides a vehicle collection service for privately owned cars free of charge.

 

What are the charges for using Ballyogan Recycling Park?

Full details of the range of charges that may apply to householders, and the types of waste material accepted at the Civic Recycling Facility, are available on the Ballyogan Recycling Park web-page. 

 
Where can I dispose of used batteries?

By law, any shop that sells batteries to the public must also take back similiar types of old batteries for recycling, free of charge. Many shops now have blue boxes for battery recycling on display. There is no need to buy any new batteries when you return waste batteries to a shop, and it doesn't matter if you bought your used batteries somewhere else. Waste batteries are also accepted at any of the Council's Recycling Centres. Never put batteries in your household waste bin!

Click on the following link for further information on waste batteries.

I have unused bag labels, what do I do with them?

Return them to Dún Laoghaire-Rathdown County Council (Waste Charges, Finance and Risk Management Department), County Hall, Dun Laoghaire, Co. Dublin for a refund

What are the WEEE Regulations?

WEEE (Waste Electrical & Electronic Equipment) is basically any type of appliance or device that requires either electrical or battery power in order to operate, and whose owner wishes to dispose of as waste. In addition to larger household items such as televisions, computers, cookers, fridges and washing machines, it also includes smaller personal items such as cameras, toys, watches, mobile phones and MP3 players.

The WEEE Regulations were introduced in 2005 to promote the environmentally responsible disposal, collection, and recycling of electrical goods and appliances in Ireland. One of the main features of the regulations is the free take-back of similar WEEE items on a one-for-one basis that must be offered by retailers to customers when they purchase a new electrical or electronic product.

For further information, please click on the following link to WEEE

What are the Organic Solvents Regulations?

These Regulations exist to regulate the commercial usage of solvents across various sectors of industry in Ireland, (including Dry Cleaning, Printing, Lamination and Surface Coating processes) and thus reduce potential air pollution.

For further detailed information, click on this link to the Regulations

What are the "Deco Paints" Regulations?

These Regulations affect businesses such as crash repair operators that are involved in Vehicle Refinishing activities. The Regulations apply to all commercial operators that use paint products containing Organic Solvents on their premises.

For further detailed information, click on this link to the Deco Paints Regulations

Am I allowed to burn smoky coal in my fireplace?

From the 1st September 2012 it is now an offence to burn "smoky" or bituminous coal anywhere in Dublin City or County, and you can be fined up to €5,000 in court if you do so.

For further information, please click here.

Is it okay to burn waste?

No! Burning household or garden waste is now illegal, and you can be fined up to €3,000 for doing so. "Backyard Burning" is bad for the environment, causes nuisance to neighbours and can also cause health problems.

Click on the following link for further information relating to the Burning of Waste.

Waste Charges

I have an agreement with the Council to pay my waste charge arrears. What happens now?

Please continue to pay your arrears as normal.

When do I get my final bill from Dún Laoghaire-Rathdown County Council?

Council customers will get their final bill as soon as practicable after the Council exits the service.

What happens if I have waste charge arrears with Dún Laoghaire-Rathdown County Council?

If your account is in arrears and you do not already have an agreement with the Council, please contact any member of the Waste Charges team at telephone (01) 205 4747 or e-mail charges@dlrcoco.ie to clear arrears or to set up a formal agreement to pay the arrears by instalment.
 

If I do not pay the waste charge arrears, what happens?

The Council will actively pursue all outstanding balances. Unpaid balances will remain due and payable to the Council.  In the event of any future payment being made to you by the Council, the unpaid balance may be offset against the payment.

The Council has suspended my service due to arrears on my account - will my account details(i.e. name, address, waiver status - if applicable - and bin details only) be transferred to Panda?

As you are no longer a customer of the Council, your details will not be supplied. If you wish to avail of the Panda offer, contact Waste Charges in the Council as soon as possible to regularise your account.

I have an agreement with the Council to pay my arrears. What happens now?

Please continue to pay your arrears as normal.

If I do not pay the arrears, what happens?

The council will actively pursue all outstanding balances. Legal proceedings for the recovery of the debt together with associated costs may be initiated. In the event of a decree being granted against you, your credit rating could be affected in the future.

Who do I contact in Dún Laoghaire-Rathdown County Council if I have further questions?

Account Queries can be directed to the Council’s Waste Charges section on (01) 205 4747. Or by e-mail to charges@dlrcoco.ie.

I get a waiver of the Council's Annual standing charge. Will the new service provider give me a waiver?

Panda will honour Dún Laoghaire-Rathdown County Council’s Waiver Scheme (including hardship clause). Existing customers who do not currently have a waiver, and whose circumstances change, can apply to Panda.

Who will take over the operation of the service?

The Council is in the process of appointing Panda as the waste services provider for its existing customers. In return Panda have undertaken to provide a ‘grey’ and a ‘green’ bin service (starting on the week commencing 26 July 2010) together with a new ‘brown’ bin service (starting in December 2010) to all existing Council customers at a very competitive price.

Will the new service cost me more?

The service will be free for six months (from 26 July to 31 January 2011) to all domestic households who currently avail of the Council’s waste service.
The charges (fixed, lift and weight) to be applied from 1 February 2011 will be 20% below the charges currently applied by the Council for all customers. These charges will be held at this level until at least 2014.

I have unused bag labels, what do I do with them?

Return them to Dún Laoghaire-Rathdown County Council (Waste Charges, Finance and Risk Management Department), County Hall, Dun Laoghaire, Co. Dublin for a refund

What do I need to do now?

You do not need to do anything. The Council will transfer some of your details (i.e. name, address, waiver status - if applicable - and bin details only) to Panda. No other details relating to your account with the Council will be supplied. Panda will continue to provide the bin service on the normal collection days in your area and they will contact you in due course.

If I am a commercial customer, what will my charges be?

Charges for commercial customers will be at least 20% below the Council's current charges. Panda will be in touch with commercial customers in due course to confirm these charges.

I don't want to move to Panda. What do I do now?

If you do NOT consent to your details being forwarded to Panda in order for them to provide you with a bin service you must complete, sign and return the Opt Out form, which must reach Dún Laoghaire-Rathdown County Council no later than 20 July 2010 using either:

  • Letter Post to: Waste Management Section, Level 3, Dún Laoghaire-Rathdown County Council, Marine Road, Dún Laoghaire, Co. Dublin
  • Fax: (01) 230 0125
  • Scan and email to bincollection@dlrcoco.ie 
    If you do NOT want to move to Panda, you should make your own arrangements with an alternative authorised waste collector to collect your household waste and contact the Waste Section in the Council on (01) 205 4810 who will arrange to remove your ‘grey’ and ‘green’ bin.
Does Dun Laoghaire Rathdown County Council provide a waste collection service?

The Council ceased providing a waste collection service in 2010.  Residents in the Dun Laoghaire Rathdown administrative area are now responsible for making their own arrangements to dispose of refuse by engaging the services of a permitted private refuse collecgtor and/or using the recycling and disposal facilities provided by the Council at bottle banks, Ballyogan Recycling Park, Ballyogan Road, Dublin 18 and at Eden Park, Glasthule,  and Shanganagh Recycling Centres.

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