Customer Service & Complaints

Our Contact Information

General queries: Email us at info@dlrcoco.ie or telephone us on 01 205 4700
For emergency out-of-hours contact, please call 01-6778844. This number is available after 5 PM and on weekends for emergencies.
Media queries: Email us at commsoffice@dlrcoco.ie or telephone 01 205 4700
Email us at info@dlrcoco.ie or telephone us on 01 2054700

County Hall, Marine, Road, Dún Laoghaire

View our opening hours

General queries

All general queries should be sent to info@dlrcoco.ie or telephone 01 205 4700 or you can report an issue directly on-line.

Media queries

All media and press releases queries should be directed to the Communications Office at commsoffice@dlrcoco.ie or phone us on 01 205 4700. To view all press release please visit our news page.

dlr Times queries

All queries should be directed to the Communications Office at commsoffice@dlrcoco.ie or phone us on 01 205 4700. All issues can be found on the dlr Times page

Public Consultations

To find out more about how you get involved with Public Consultations, please visit our citizen space website.

Official Complaints

All official complaints can be directed to our Complaints Officer, County Hall, Marine Road, Dún Laoghaire, Co Dublin. Please click here for our official complaint procedures.

We provide a liaison role to the Ombudsman. The Ombudsman may be contacted here. We have produced an internal complaints procedure, the implementation of which should reduce the need for some complaints being referred to the Ombudsman's office.

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