• Tenants who find themselves in arrears should not ignore the problem
• Arrears should be paid immediately
• If it is not possible to pay the arrears immediately tenants should contact the rent arrears section as soon as possible by phoning 01 2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.
•  If a repayment plan is put in place to pay the rent and arrears over a period of time this agreement must be adhered to.
• Please note that if arrears persist the Council may be forced to initiate legal proceedings  to repossess the property.

• Tenants who find themselves in arrears should not ignore the problem
• Arrears should be paid immediately
• If, it is not possible to pay arrears immediately, tenants should contact the rent arrears section as soon as possible by phoning 01-2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.

• If a repayment plan is put in place to pay rent and arrears over a period of time, this agreement must be adhered to.
• Please note that if arrears persist, the Council may be forced to initiate legal proceedings to remove the tenant(s) from the property.

If your account is in arrears and you do not already have an agreement with the Council, please contact any member of the Waste Charges team at telephone (01) 205 4747 or e-mail charges@dlrcoco.ie to clear arrears or to set up a formal agreement to pay the arrears by instalment.
 

If you refuse two offers of accommodation in a twelve month period, your position on the Social Housing Support List will be suspended for a period of twelve months.  This period will not count for ‘time waiting’ purposes.

Should you refuse two offers of housing within a twelve month period your application will be suspended for twelve months. Your application will be re-activated after this period however this suspension will not count as time on the housing list.  You will not be on the Council’s Housing List for the suspension period and will not have access to Choice Based Letting or eligible for any social housing support. Your entitlement to Supplementary Rent Allowance may also be affected .

If you refuse an offer on a property that you have bid for on our Choice Based Letting system, you will be suspended from bidding for any other property for one year.

If you refuse two offers of housing in a year, your application will be suspended for a year and the suspension period will not count towards your time on the list.

A Valuer (called a Revision officer) from the Valuation Office will call to assess your property.  Where possible the Revision Officer will make contact prior to the inspection to arrange an appointment.  Once the property is inspected, the Revision Officer will send you a draft certificate containing the proposed valuation and other details of your property.

If you are unhappy with the valuation or other details on this draft certificate you may make representations to the Revision Officer within 28 day of the issuing of the draft certificate, see http://www.valoff.ie/en/

A Valuer (called a Revision officer) from the Valuation Office will call to assess your property.  Where possible the Revision Officer will make contact prior to the inspection to arrange an appointment.  Once the property is inspected, the Revision Officer will send you a draft certificate containing the proposed valuation and other details of your property.

If you are unhappy with the valuation or other details on this draft certificate you may make representations to the Revision Officer within 28 day of the issuing of the draft certificate, see http://www.valoff.ie/en/
 

If it is not practicable to separately meter the non-domestic usage, a domestic allowance will be applied and deducted from the metered volume of water supplied.