Purchase a Home
House Purchase Loans and Mortgage Arrears
Mortgage Payment Break
Arrangements were announced by the Minister for Housing, Planning & Local Government, on Tuesday 14th April, 2020 to support our mortgage borrowers who are experiencing financial difficulties as a result of the COVID- 19 pandemic. You can apply for a mortgage payment break of up to 3 months. A further announcement was made on Friday 26th June 2020 to offer our borrowers the option of a further additional mortgage payment breaks for 3 months.
Other announcements have introduced the option of a 3rd and 4th mortgage payment break for our borrowers, if circumstances warrant it. This brings the total of the 4 mortgage payment breaks up to a maximum of 12 months. A borrower may not apply for a mortgage payment break of more than 3 months in one application.
A mortgage payment break means that:
• You will make no mortgage payments for up to three months.
• Additional interest will NOT be added to your account during this period, ensuring that no increased cost will arise.
• The monthly repayment following the break will be increased to help the repayment of the loan over the remainder of the existing term of the loan.
This applies to all local authority home loan products. This approach will continue for the provision of a further mortgage break of 3 months to a maximum of 12 months in total.
To apply for a first mortgage payment break or an additional mortgage payment break:
• Read the attached updated frequently asked questions.
• Complete the relevant attached application form.
• Return the application form to us.
The closing date for applying for an initial mortgage payment break was 31st March 2021.
Mortgage Arrears Resolution Process
If you are facing financial difficulties or if you know that a change in your circumstances will impact your ability to make mortgage repayments, you should contact us without delay.
It is important that you discuss your situation with us at the earliest opportunity and co-operate fully with us. Failure to do so may result in legal action for re-possession of your home and legal costs associated with this which can be quite considerable.
Please see the link below for further information on our mortgage arrears policy:
FAQ
Can I get a statement on my account?
We will post a mortgage statement out to you once a year, usually in January/February. However, you can request a statement at any time by contacting us on 01-2047058 or email HousingLoans@dlrcoco.ie
Can I make a lump sum payment?
Yes, you can make a lump sum payment off your mortgage. You should send your request in writing together with your payment to the Housing Revenue Loans Section.
Can I rent out my affordable property?
We allow you to rent your affordable property in certain circumstances, for instance should you take up employment abroad. Please contact Housing Loans, DLRCC, County Hall, Marine Road, Dún Laoghaire, Co Dublin. Telephone 01-2047058 or email HousingLoans@dlrcoco.ie for more information.
How can I find out how much is left on my loan?
You can ring any member of the Housing Revenue Loans section on 01 2054836.
How can I find out how much my monthly payment is?
You can ring any member of the Housing Revenue Loans section on 01 2054836.
How can I find out if my monthly payments are up-to-date?
An annual statement is issued every year or you can get a statement showing these details by ringing the Loan Accounts section at 01 2054836.
How can I make an appointment to talk to someone about my arrears?
You can talk to our dedicated Arrears Support Office by phone 01 2054836 or email housing@dlrcoco.ie or you can contact any member of the Housing Loans Section.
How can I pay my mortgage?
- Some older accounts that use a payment card can pay in the post office or make a payment in shops using the “Post Point” sign
- By standing order through the bank
- Using online banking
- By cheque made payable to Dún Laoghaire-Rathdown County Council
How can I pay my mortgage in full?
You can write to the Housing Loans Section requesting a redemption quotation. A written quotation will be posted out to you.
How do I check my balance?
Contact our Loans Section on 01-2047058 or email: HousingLoans@dlrcoco.ie
How is clawback calculated?
When you bought your affordable home, you got it at a discount to other similar properties on the market. The clawback is based on the percentage discount you got when you bought your affordable home. If you decide to sell your home, we apply this percentage to the price you get for the sale, depending on the current value of the property. Depending on the value of your property when you sell it, the calculation of the clawback may vary. Please contact Housing Loans, DLRCC, County Hall, Marine Road, Dún Laoghaire, Co Dublin. Telephone 01-2047058 or email HousingLoans@dlrcoco.ie for more information.
I want to buy out my rented equity.
If you bought a home under our Affordable/Shared Ownership Scheme you may qualify to convert the rented portion of your loan to a full mortgage. Contact our Loans Section on 01-2047058 or email: HousingLoans@dlrcoco.ie
I want to sell my affordable property.
If you want to sell your affordable home you need to let us know in writing. Please include details of your estate agent and the asking price. When we receive and approve a copy of the signed sale agreed contract from your solicitor, we will then post a copy of your balance (redemption figures), including clawback figures. Our contact details are as follows: Housing Loans, DLRCC, County Hall, Marine Road, Dunlaoghaire, Co Dublin. Telephone 01-2047058 or email HousingLoans@dlrcoco.ie
My account is in credit/overpayment - What can I do?
To apply to have your credit/overpayment paid off your outstanding loan balance, you contact us on 01-2047058 or email HosuingLoans@dlrcoco.ie
What does Mortgage Protection Insurance cover?
Mortgage Protection Insurance covers the borrower in the case of incapacity up to age 65 and in the case of death up to age 75. It does not cover redundancy or unemployment. If you need further information please contact 01 2054836 .
What is MARP?
The Mortgage Arrears Resolution Process (MARP) was introduced to Local Authorities in October 2012 to help borrowers who are In arrears.
When is my mortgage due?
Your payment should come into your mortgage account on the 1st day of every month.
Who can I contact if I am concerned about arrears?
Please contact Housing Loans Section, on 01 2054836.
Will my case be treated confidentially?
Yes. Every borrower’s case is treated confidentially.