Who do I contact if I have problems with my water or wastewater services?
| To contact | Service / Location | |
|---|---|---|
| Water Charges Section | Queries on bills or other aspects of water charges (Note that general information on water charges is available at www.dlrcoco.ie) | Phone: (01) 2047074 |
| Water Supply Operations - Supply, maintenance, bursts, etc. | ||
| West of County - Sandyford Depot Phone: (01) 2955063 | Braemor, Ballychorus, Ballyogan, Barnacullia, Churchtown (West), Clonard, Corke Abbey, Falls Road, Ferndale Road, Glencullen, Grange Road, Kiltiernan, Landscape, Leopardstown Heights, Marlay. Moreen, New Vale, Nutgrove. Parc na Silla, Pine Valley, Quinns Road, Sandyford Ind. Est., Sandyford, Shanganagh (South), Shankill, Stepaside, Stillorgan Ind. Park Est., Thornhill Road, Woodbrook Glen | |
| East of Country - Georges Street Depot. Phone: (01) 2054700 | Booterstown, Ballybrack, Blackrock, Dalkey, Dún Laoghaire, Glasthule, Killiney, Loughlinstown, Monkstown, Sallynoggin, Sandycove, Shanganagh (North), Trimblestown | |
| Centre of County – Brewery Road Depot. Phone: (01) 2884650 | Belfield, Ballinteer, Cabinteeley, Churchtown (East only), Clonskeagh (South only), Cornelscourt, Deansgrange, Dundrum, Galloping Green, Goatstown, Leopardstown (except Heights), Mount Merrion, Rochestown Avenue, Stillorgan, Windy Arbour | |
| Drainage Operations - Main sewer maintenance, etc. | ||
| East of County – Georges Place Depot. Phone: (01) 2054700 | Booterstown, Ballybrack, Blackrock, Dalkey, Dún Laoghaire, Glasthule, Killiney, Loughlinstown, Monkstown, Sallynoggin, Sandycove, Shanganagh (North), Trimblestown | |
| Rest of County - Sandyford depot Phone: (01) 2955124 | All Dún Laoghaire-Rathdown County Council areas other than those above | |
| Out-of-Hours - Water & Drainage - All areas - (01) 677 8844 | ||
Who do I contact in Dún Laoghaire-Rathdown County Council if I have further questions?
Account Queries can be directed to the Council’s Waste Charges section on (01) 205 4747. Bin service queries can be directed to the Council’s Waste Management section on (01) 205 4810
Who do I contact in Dún Laoghaire-Rathdown County Council if I have further questions?
Account Queries can be directed to the Council’s Waste Charges section on (01) 205 4747. Or by e-mail to charges@dlrcoco.ie.
Who do I contact regarding illegal encampment in a public area?
Notify the Traveller Accommodation Unit at 01 2054838 or email travellers@dlrcoco.ie
Dún Laoghaire-Rathdown County Council does not have the remit to remove illegal encampments from private property. Illegal encampments on private property are a matter for the landowner.
Illegal Encampments
Who do I contact regarding QBC's and cycle-tracks?
Traffic section in conjunction with Transportation Planning and Road Projects Office and the Quality Bus Network Project Office is responsible for the delivery of the Quality Bus Network as outlined in the Dublin Transportation Office Strategy “Platform for Change” and Transport 21.
We continue to implement cycle-tracks, which will continue to be extended in accordance with the our cycling policy document.
We are also continuing our role-out of cycle parking facilities at key locations throughout the county.--
Who do I contact regarding repairs?
Tenants of Grouped housing and Halting site bays may contact the Traveller Accommodation Unit at 01 2054838 or email travellers@dlrcoco.ie. Tenants are advised to consult their Tenant Handbook prior to contacting the Traveller Accommodation Unit.
Who is eligible to apply for a Residents Parking Permit?
The Parking Control Bye-Laws, 2007 define a resident “a person who is the occupant of a dwelling or a converted house, other than a purpose built apartment block, who satisfies the Council that his/her normal dwelling place is at premises situated within a pay parking area which relates to the parking permit”.
Dwelling is defined as “a building or structure designed and used for residential purposes, other than an apartment within a purpose built apartment block”.
Residents of purpose built apartment blocks are not eligible for resident’s permits.
Businesses, employees and non-resident landlords are not eligible for residents permits.
The display of a valid parking permit, as specified in the Parking Control Bye-Laws, is the responsibility of the applicant.
residents parking permit
Who is liable to pay Rates?
The occupier on the date on which the rate is made is primarily liable for the full year’s rates and upon default of payment, a subsequent occupier will be held liable in certain circumstances. If a property is vacant, the owner or person "entitled to occupy" is liable for payment of the rates but will qualify for a refund of the rates paid subject to satisfying certain specified criteria. The rate for 2013 was made on the 24th of January, 2013.
Who is liable to pay Rates?
The occupier on the date on which the rate is made is primarily liable for the full year’s rates.
However, if a property is vacant, the owner or person "entitled to occupy" on the date the rate is made is liable for payment of the rates but will qualify for a refund of the rates paid subject to satisfying certain specified criteria which are outlined on the Vacancy Terms & Conditions Checklist. Please visit our dedicated page to Commercial Rates Vacancy Refunds for more information.
Please consult Section 4 of Local Government Rates and Other Matters Act 2019 to view the legislation on the above.
vacant property, rates, refund of rates
Who is NOT eligible for funding?
- Private individuals
- Commercial undertakings
- Schools
- National level community or environmental organisations
Local branches of national organisations may be eligible, once there is a clear financial separation or local branch from national organisation level.