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    • Housing Provision - Tenants
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    • Purchase a Home

      What happens if I fall into rent arrears?
      • Tenants who find themselves in arrears should not ignore the problem
      • Arrears should be paid immediately
      • If it is not possible to pay the arrears immediately tenants should contact the rent arrears section as soon as possible by phoning 01 2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.
      •  If a repayment plan is put in place to pay the rent and arrears over a period of time this agreement must be adhered to.
      • Please note that if arrears persist the Council may be forced to initiate legal proceedings  to repossess the property.
      What do I do if a family member/partner wishes to move into the property?

      No one can move into a property without notifying and receiving permission from the Housing Department (Allocations). If anyone is planning to move into a Council property they should contact Housing Allocations on 01 2054828 to obtain a Permission to Reside form. Please be aware that the weekly rent may increase with the addition of an extra person and this additional rent will be back-dated to when the person moved in.

      What do I do if a household member moves out of the property?
      • Please notify the Housing Department immediately if a member of your household moves out
      • Documentary evidence of change of address (e.g. lease agreement, utility bill etc.) must be provided to remove an occupant from the rent account 
      How do I check my rent balance?
      •  A balance can be given over the phone or via email to the tenant of the property only. Please phone 01-2054841 or email rents@dlrcoco.ie
      •  Please note that we can only discuss tenancy matters with the named tenant of the property, unless an agreement is in place for a third party to act/speak on the tenant’s behalf
      • A statement is issued to tenants every three months. Tenants can check their receipts/payments against this statement.
      What do I do if I lose my payment card?
      • Please contact the Housing Rents section on 01 2054841 or email rents@dlrcoco.ie and we can post out a replacement card
      • You can also call in person at the housing counter (County Hall, Marine Road, Dun Laoghaire), Monday – Friday 10am until 4pm and a replacement card can be issued.
      • We also have an office in Dundrum, Rear Bank of Ireland, Main Street, Dundrum, Dublin 14.
      • The opening hours are 9.30am - 4.30pm
      How do I pay my rent?
      • It is possible to pay your rent through the Household Budget deduction scheme for those on Social Welfare payments. Deductions may  not exceed  25% of income (contact Housing Rents on 01 2054841 or email rents@dlrcoco.ie  for further details)
      • By using a DLR payment card, which is accepted in all Post Offices and shops which display the PostPoint sign, or online at http://www.mybills.ie/. Please note that when paying online you must enter the 6 digit number on your rent card when asked for a reference.
      • By using a standing order through your bank. Standing order letters are available from Housing Rents by contacting 01 2054841
      • By cheque, postal order or bank draft
      Do I have to fill in a household information form each year?
      •  Yes, it is a requirement of your tenancy agreement
      • ·It is very important that tenants fill in the household information form correctly each year and supply us with current income details for all members of the household. This enables us to calculate a weekly rent which is accurate based on the income details provided.
      • The Council should be immediately notified if there is a change in income details of any of the members of the household during the year. If there is a delay in doing this back dated debits may be applied to your account.

      Click for household information form

       

      How is my rent calculated?

      Council Housing rents are based on a system called ‘differential rents.’ This means that the amount of rent you pay depends on the amount of your total household income. If your income increases then so does the rent and if your income decreases then the weekly rent decreases accordingly. Rent is calculated based on the current Differential Rent Scheme.

      The person in receipt of the highest income is the principal earner. All other persons in the household with an income are subsidiary earners. Rent is calculated as follows:- principal earner’s income less €35 multiplied by 16%. Subsidiary earners income is calculated the same way, but is capped at €18 per earner. A €1 rent deduction is applied to all children and students in the household. An additional service charge may also apply, such as boiler maintenance or heating charge.

      Do I have to fill in a household information form each year?
      • Yes, it is a requirement of your tenancy agreement
      • It is very important that tenants fill in the household information form correctly each year and supply us with current income details for all members of the household. This enables us to calculate a weekly rent which is accurate based on the income details provided.
      • The Council should be notified immediately if there is a change in income details of any member of the household during the year. If there is a delay in doing this back dated debits may be applied to your account.

      Please see link to “household information form”

      How can I pay my rent?
      • It is possible to pay your rent through the Household Budget deduction scheme for those on Social Welfare payments. Deductions may  not exceed  25% of income (contact Housing Rents on 01-2054841 or email rents@dlrcoco.ie  for further details)
      • By using a DLR payment card which is accepted in all Post Offices and shops which display the PostPoint sign.
      • By using a standing order through your bank- standing order letters are available from Housing Rents, please contact 01-2054841
      • By cheque, postal order or bank draft

       

      What do I do if I lose my payment card?
      • Please contact the Housing Rents section on 01-2054841 or email rents@dlrcoco.ie and we can post out a replacement
      • You can also call in person at the housing counter (County Hall, Marine Road, Dun Laoghaire), Monday – Friday 10am until 4pm and a replacement card can be issued.
      • We also have an office in Dundrum, Rere Bank of Ireland, Main St, Dundrum, opening hours 9.30am-4.30pm
      How do I check the balance on my rent account?
      • A balance can be given over the phone or via email to the tenant of the property only. Please phone 01 2054841 or email rents@dlrcoco.ie
      • Please note that we can only discuss tenancy matters with the named tenant of the property, unless an agreement is in place for a third party to act/speak on the tenant’s behalf
      • A statement is issued to tenants every three months. Tenants can check their receipts/payments against this statement. Copies of rent statements can be issued on request.
      What do I do if a household member moves out of the property?
      • Please notify the Housing Department immediately if a member of your household moves out
      • Documentary evidence of change of address needs to be provided to remove an occupant from the rent account. Acceptable forms of evidence would include a lease agreement or a utility bill.
      What do I do if a family member wishes to move into the property?
      • No one can move into a property without notifying and receiving permission from the Housing Department (Allocations). Please be aware that the weekly rent may increase with the addition of an extra person. 
      What happens if I fall into rent arrears?
      • Tenants who find themselves in arrears should not ignore the problem
      • Arrears should be paid immediately
      • If, it is not possible to pay arrears immediately, tenants should contact the rent arrears section as soon as possible by phoning 01-2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.
      • If a repayment plan is put in place to pay rent and arrears over a period of time, this agreement must be adhered to.
      • Please note that if arrears persist, the Council may be forced to initiate legal proceedings to remove the tenant(s) from the property.
      How can I pay my mortgage?
      • Some older accounts that use a payment card can pay in the post office or make a payment in shops using the “Post Point” sign
      • By standing order through the bank
      • Using online banking
      • By cheque made payable to Dún Laoghaire-Rathdown County Council
      When is my mortgage due?

      Your payment should come into your mortgage account on the 1st day of every month.

      How can I pay my mortgage in full?

      You can write to the Housing Loans Section requesting a redemption quotation.  A written quotation will be posted out to you.

      How can I find out how much is left on my loan?

      You can ring any member of the Housing Revenue Loans section on 01 2054836.

      How can I find out how much my monthly payment is?

      You can ring any member of the Housing Revenue Loans section on 01 2054836.

      How can I find out if my monthly payments are up-to-date?

      An annual statement is issued every year or you can get a statement showing these details by ringing the Loan Accounts section at 01 2054836.

      Can I make a lump sum payment?

      Yes, you can make a lump sum payment off your mortgage.  You should send your request in writing together with your payment to the Housing Revenue Loans Section.

      What does Mortgage Protection Insurance cover?

      Mortgage Protection Insurance covers the borrower in the case of incapacity up to age 65 and in the case of death up to age 75.  It does not cover redundancy or unemployment.  If you need further information please contact 01 2054836 .

      Who can I contact if I am concerned about arrears?

      Please contact Housing Loans Section, on 01 2054836.

      How can I make an appointment to talk to someone about my arrears?

      You can talk to our dedicated Arrears Support Office by phone 01 2054836 or email housing@dlrcoco.ie or you can contact any member of the Housing Loans Section.

      What is MARP?

      The Mortgage Arrears Resolution Process (MARP) was introduced to Local Authorities in October 2012 to help borrowers who are In arrears.

      Will my case be treated confidentially?

      Yes. Every borrower’s case is treated confidentially.

      Is there an income limit for the House Purchase Loan scheme?

      For all loan applications gross earnings for a single-person application must not exceed €50,000 and for joint applications combined gross earnings must not exceed €75,000.

      What is the maximum loan term?

      The maximum loan term is 25 years.

      What is the loan to value ratio?

      Loans will not exceed 97% of the cost of the dwelling or the market value, whichever is less (excluding all grants) and subject to a maximum of €200,000. Mortgage repayments shall not exceed 35% of an applicant's net pay.

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Purchase a Home

What happens if I fall into rent arrears?
  • Tenants who find themselves in arrears should not ignore the problem
  • Arrears should be paid immediately
  • If it is not possible to pay the arrears immediately tenants should contact the rent arrears section as soon as possible by phoning 01 2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.
  •  If a repayment plan is put in place to pay the rent and arrears over a period of time this agreement must be adhered to.
  • Please note that if arrears persist the Council may be forced to initiate legal proceedings  to repossess the property.
What do I do if a family member/partner wishes to move into the property?

No one can move into a property without notifying and receiving permission from the Housing Department (Allocations). If anyone is planning to move into a Council property they should contact Housing Allocations on 01 2054828 to obtain a Permission to Reside form. Please be aware that the weekly rent may increase with the addition of an extra person and this additional rent will be back-dated to when the person moved in.

What do I do if a household member moves out of the property?
  • Please notify the Housing Department immediately if a member of your household moves out
  • Documentary evidence of change of address (e.g. lease agreement, utility bill etc.) must be provided to remove an occupant from the rent account 
How do I check my rent balance?
  •  A balance can be given over the phone or via email to the tenant of the property only. Please phone 01-2054841 or email rents@dlrcoco.ie
  •  Please note that we can only discuss tenancy matters with the named tenant of the property, unless an agreement is in place for a third party to act/speak on the tenant’s behalf
  • A statement is issued to tenants every three months. Tenants can check their receipts/payments against this statement.
What do I do if I lose my payment card?
  • Please contact the Housing Rents section on 01 2054841 or email rents@dlrcoco.ie and we can post out a replacement card
  • You can also call in person at the housing counter (County Hall, Marine Road, Dun Laoghaire), Monday – Friday 10am until 4pm and a replacement card can be issued.
  • We also have an office in Dundrum, Rear Bank of Ireland, Main Street, Dundrum, Dublin 14.
  • The opening hours are 9.30am - 4.30pm
How do I pay my rent?
  • It is possible to pay your rent through the Household Budget deduction scheme for those on Social Welfare payments. Deductions may  not exceed  25% of income (contact Housing Rents on 01 2054841 or email rents@dlrcoco.ie  for further details)
  • By using a DLR payment card, which is accepted in all Post Offices and shops which display the PostPoint sign, or online at http://www.mybills.ie/. Please note that when paying online you must enter the 6 digit number on your rent card when asked for a reference.
  • By using a standing order through your bank. Standing order letters are available from Housing Rents by contacting 01 2054841
  • By cheque, postal order or bank draft
Do I have to fill in a household information form each year?
  •  Yes, it is a requirement of your tenancy agreement
  • ·It is very important that tenants fill in the household information form correctly each year and supply us with current income details for all members of the household. This enables us to calculate a weekly rent which is accurate based on the income details provided.
  • The Council should be immediately notified if there is a change in income details of any of the members of the household during the year. If there is a delay in doing this back dated debits may be applied to your account.

Click for household information form

 

How is my rent calculated?

Council Housing rents are based on a system called ‘differential rents.’ This means that the amount of rent you pay depends on the amount of your total household income. If your income increases then so does the rent and if your income decreases then the weekly rent decreases accordingly. Rent is calculated based on the current Differential Rent Scheme.

The person in receipt of the highest income is the principal earner. All other persons in the household with an income are subsidiary earners. Rent is calculated as follows:- principal earner’s income less €35 multiplied by 16%. Subsidiary earners income is calculated the same way, but is capped at €18 per earner. A €1 rent deduction is applied to all children and students in the household. An additional service charge may also apply, such as boiler maintenance or heating charge.

Do I have to fill in a household information form each year?
  • Yes, it is a requirement of your tenancy agreement
  • It is very important that tenants fill in the household information form correctly each year and supply us with current income details for all members of the household. This enables us to calculate a weekly rent which is accurate based on the income details provided.
  • The Council should be notified immediately if there is a change in income details of any member of the household during the year. If there is a delay in doing this back dated debits may be applied to your account.

Please see link to “household information form”

How can I pay my rent?
  • It is possible to pay your rent through the Household Budget deduction scheme for those on Social Welfare payments. Deductions may  not exceed  25% of income (contact Housing Rents on 01-2054841 or email rents@dlrcoco.ie  for further details)
  • By using a DLR payment card which is accepted in all Post Offices and shops which display the PostPoint sign.
  • By using a standing order through your bank- standing order letters are available from Housing Rents, please contact 01-2054841
  • By cheque, postal order or bank draft

 

What do I do if I lose my payment card?
  • Please contact the Housing Rents section on 01-2054841 or email rents@dlrcoco.ie and we can post out a replacement
  • You can also call in person at the housing counter (County Hall, Marine Road, Dun Laoghaire), Monday – Friday 10am until 4pm and a replacement card can be issued.
  • We also have an office in Dundrum, Rere Bank of Ireland, Main St, Dundrum, opening hours 9.30am-4.30pm
How do I check the balance on my rent account?
  • A balance can be given over the phone or via email to the tenant of the property only. Please phone 01 2054841 or email rents@dlrcoco.ie
  • Please note that we can only discuss tenancy matters with the named tenant of the property, unless an agreement is in place for a third party to act/speak on the tenant’s behalf
  • A statement is issued to tenants every three months. Tenants can check their receipts/payments against this statement. Copies of rent statements can be issued on request.
What do I do if a household member moves out of the property?
  • Please notify the Housing Department immediately if a member of your household moves out
  • Documentary evidence of change of address needs to be provided to remove an occupant from the rent account. Acceptable forms of evidence would include a lease agreement or a utility bill.
What do I do if a family member wishes to move into the property?
  • No one can move into a property without notifying and receiving permission from the Housing Department (Allocations). Please be aware that the weekly rent may increase with the addition of an extra person. 
What happens if I fall into rent arrears?
  • Tenants who find themselves in arrears should not ignore the problem
  • Arrears should be paid immediately
  • If, it is not possible to pay arrears immediately, tenants should contact the rent arrears section as soon as possible by phoning 01-2054841 or via email rents@dlrcoco.ie to discuss a repayment plan.
  • If a repayment plan is put in place to pay rent and arrears over a period of time, this agreement must be adhered to.
  • Please note that if arrears persist, the Council may be forced to initiate legal proceedings to remove the tenant(s) from the property.
How can I pay my mortgage?
  • Some older accounts that use a payment card can pay in the post office or make a payment in shops using the “Post Point” sign
  • By standing order through the bank
  • Using online banking
  • By cheque made payable to Dún Laoghaire-Rathdown County Council
When is my mortgage due?

Your payment should come into your mortgage account on the 1st day of every month.

How can I pay my mortgage in full?

You can write to the Housing Loans Section requesting a redemption quotation.  A written quotation will be posted out to you.

How can I find out how much is left on my loan?

You can ring any member of the Housing Revenue Loans section on 01 2054836.

How can I find out how much my monthly payment is?

You can ring any member of the Housing Revenue Loans section on 01 2054836.

How can I find out if my monthly payments are up-to-date?

An annual statement is issued every year or you can get a statement showing these details by ringing the Loan Accounts section at 01 2054836.

Can I make a lump sum payment?

Yes, you can make a lump sum payment off your mortgage.  You should send your request in writing together with your payment to the Housing Revenue Loans Section.

What does Mortgage Protection Insurance cover?

Mortgage Protection Insurance covers the borrower in the case of incapacity up to age 65 and in the case of death up to age 75.  It does not cover redundancy or unemployment.  If you need further information please contact 01 2054836 .

Who can I contact if I am concerned about arrears?

Please contact Housing Loans Section, on 01 2054836.

How can I make an appointment to talk to someone about my arrears?

You can talk to our dedicated Arrears Support Office by phone 01 2054836 or email housing@dlrcoco.ie or you can contact any member of the Housing Loans Section.

What is MARP?

The Mortgage Arrears Resolution Process (MARP) was introduced to Local Authorities in October 2012 to help borrowers who are In arrears.

Will my case be treated confidentially?

Yes. Every borrower’s case is treated confidentially.

Is there an income limit for the House Purchase Loan scheme?

For all loan applications gross earnings for a single-person application must not exceed €50,000 and for joint applications combined gross earnings must not exceed €75,000.

What is the maximum loan term?

The maximum loan term is 25 years.

What is the loan to value ratio?

Loans will not exceed 97% of the cost of the dwelling or the market value, whichever is less (excluding all grants) and subject to a maximum of €200,000. Mortgage repayments shall not exceed 35% of an applicant's net pay.

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