Water and Drainage
Non-Domestic Water Charges
Summary of Water Charges - 2011
Who Must Pay Water Charges?
How Much do Domestic Water Services Cost?
Who Bills for Non-Domestic Water?
How is it Charged?
Who Decides How Much I Pay?
How Will I Benefit from a Water Meter?
Where are Water Meters Installed?
If there is a Leak - Who is Responsble?
What Happens if there is a Business Within a Home?
How Often will I Receive my Bill?
Who do I Contact if I have a Query with my Bill?
How Can I Pay my Water Charges?
Who do I Contact if I have Problems with my Water or Wastewater Services?
Summary of Water Charges - 2011
| Charge Description | Water Only | Waste Water Only | Waste & Water |
|---|---|---|---|
|
Metered Water/Waste Water Services |
€1.10 | €1.20 | €2.30 |
| Metered Mixed Supplies |
General Domestic Allowance per residential unit:-
Per Capita Domestic Allowance (Residential Institutions):-
|
||
|
Standing Charge - Per 4 Month Bill |
Up to 1" or 25mm | €53.00 | |
| Up to 2" or 50mm | €95.00 | ||
| Up to 4" or 100mm | €195.00 | ||
| Up to 6" or 150mm | €250.00 | ||
| Up to 8" or 200mm | €330.00 | ||
| Up to 10" or 250mm | €495.00 | ||
| Special Read Charge | €150.00 | ||
(Water charges will be based on metered quantities at the unit rates shown in the table above, plus Annual Standing Charge. Fixed or estimated charges on some customers may apply where metering problems arise.)
Who Must Pay Water Charges?
All non-domestic users of the water service must pay water charges.
Under the Water Pricing policy, government funding is provided to local authorities for domestic water services only. Domestic water is very strictly defined to mean water for ordinary household purposes within a residential situation.
There is a specific requirement on local authorities to meter and charge for all non-domestic water supplied and there is no discretion for exceptions because there is no other source of funding. As is the case with other utilities, there is no option to waive water charges. However, unlike private utility suppliers, no profit may be made on the service.
It is also hoped that consumers will be conscious of the water they use and will try and conserve water which is a valuable and finite resource. A lot of water is wasted through taps not being turned off when not in use and through leakages in taps and pipes. Charging by volume is in accordance with the application of the “Polluter Pays” Principle and the EU Water Framework Directive (2000/60/EC).
How Much do Domestic Water Services Cost?
In 2010, the average cost of water supply to each residential unit is approximately €320. This is fully funded by central government. There is no longer a water services element in commercial rates.
Who Bills for Non-Domestic Water?
The relevant Local Authority bills for non-domestic water. Dún Laoghaire-Rathdown County Council will bill for its area.
How is it Charged?
There is an annual standing charge for the availability of the service plus a volume charge based on the volume of water used.
Who Decides How Much I Pay?
Each Local Authority will operate and maintain the metering system in their area once it is installed and fully commissioned. Meter readings will be taken to determine how much water has been used and bills will be calculated from this information.
Each Local Authority will set its own tariffs based on full recoupment of costs.
How Will I Benefit from a Water Meter?
This new policy will ensure that all users pay for what water they use. The new charge will be based on an annual standing charge plus a charge based on the volume used – the less water used, the less you pay. The new metering system will also provide much greater information regarding water usage and will alert the customers and Local Authorities of possible leaks. This new information will be used for water network management and customers will be provided with better information about their own water usage. It may be worthwhile for customers to examine current water usage at this stage with a view to economising and conserving water where possible – further advice is available online at www.taptips.ie. Commercial rates no longer contribute to Water Services funding.
Where are Water Meters Installed?
In the majority of cases the meters and meter reading equipment is located externally and as close to the property boundary as possible. However in some cases, due to services congestion or limited space, meters have to be installed internally within the premises.
If there is a Leak – Who is Responsible?
The customer is responsible for all leaks that occur within their own property. The Local Authority is responsible for leaks that occur on the public side of the supply system. Further information is available at the link below.
Who is responsible if there is a leak? (pdf - 18kb)
What Happens if there is a Business Within a Home?
If it is not practicable to separately meter the non-domestic usage, a domestic allowance will be applied and deducted from the metered volume of water supplied.
How Often will I Receive my Bill?
Dún Laoghaire-Rathdown County Council issues three bills a year.
Who do I Contact if I have a Query with my Bill?
You should contact Water Charges Section, Finance Department, Dún Laoghaire-Rathdown County Council, County Hall, Marine Road, Dún Laoghaire, Co. Dublin or by the following methods:-
| Telephone | 01 - 2047074 |
| Fax | 01 - 2805581 |
| watercharges@dlrcoco.ie | |
| Website | www.dlrcoco.ie |
How Can I Pay my Water Charges?
You can pay your water charges by the following methods:-
-
By Bank Giro Transfer - A Bank Giro will be attached to your Bill
-
By Post - Cheques, Postal Orders or Money Orders - Please DO NOT send cash through the Post
-
By Laser or Visa online
You can pay your water charges at the following Council offices:-
|
Dundrum Office, |
| Open from 9.30 am to 12.30 pm & 1.30 pm to 3.30 pm |
Who do I Contact if I have Problems with my Water or Wastewater Services?
Water Charges
| Area | Tel No: | Details |
|---|---|---|
| Water Charges Section | 2047074 | Queries on bills or other aspects of water charges (Note that general information on charges is available at www.dlrcoco.ie |
Water Supply Operations - Supply, Maintenance, Bursts Etc.
| Area | Depot | Tel No: | Locations |
|---|---|---|---|
| West of County | Sandyford | 2955063 | Braemor, Ballychorus, Ballyogan, Barnacullia, Churchtown (West), Clonard, Corke Abbey, Falls Rd, Ferndale Rd, Glencullen, Grange Rd, Kiltiernan, Landscape, Leopardstown Heights, Marlay. Moreen, New Vale, Nutgrove. Parc na Silla, Pine Valley, Quinns Rd, Sandyford Ind. Est., Sandyford, Shanganagh (South), Shankill, Stepaside, Stillorgan Ind. Park Est., Thornhill Rd, Woodbrook Glen |
| East of County | Georges Place | 2054831 | Booterstown, Ballybrack, Blackrock, Dalkey, Dún Laoghaire, Glasthule, Killiney, Loughlinstown, Monkstown, Sallynoggin, Sandycove, Shanganagh (North), Trimblestown |
| Centre of County | Brewery Road | 2884650 | Belfield, Ballinteer, Cabinteeley, Churchtown (East only), Clonskeagh (South only), Cornelscourt, Deansgrange, Dundrum, Galloping Green, Goatstown, Leopardstown (except Heights), Mount Merrion, Rochestown Avenue, Stillorgan, Windy Arbour |
Drainage Operations - Main Sewer Maintenance Etc.
| Area | Depot | Tel No: | Locations |
|---|---|---|---|
| East of County | Georges Place | 2054831 | Booterstown, Ballybrack, Blackrock, Dalkey, Dún Laoghaire, Glasthule, Killiney, Loughlinstown, Monkstown, Sallynoggin, Sandycove, Shanganagh (North), Trimblestown |
| Rest of County | Sandyford | 2955063 | All DLRCC area other than those above |