Housing
Homeless Services
Assessment and Placement Service
Homeless Persons’ Unit (Payments)
What service does the Assessment and Placement Service provide?
Who provides the Assessment and Placement Service?
What do I need to bring with me?
What does the initial assessment involve?
Am I entitled to temporary accommodation?
Who does the local authority understand to be homeless and who is eligible or accommodation?
I am not from Ireland, can I still access this service?
If you are aged under 18 year
Assessment and Placement Service:
If you are homeless, rough sleeping or at risk of homelessness, you need to contact the Local Authority Assessment and Placement Service by calling into the Dun Laoghaire Rathdown Housing Office directly at the County Hall, Dun Laoghaire, Co. Dublin or calling telephone no. 01-2054700.
Opening Hours: 10am to 12.30pm and 2.30pm to 4pm (Monday to Friday)
The Homeless Helpline 1800 707 707 can be contacted outside above opening hours.
The Assessment and Placement Service is provided for persons who have a local connection to the Dun Laoghaire Rathdown area or whose last permanent address is in the area. If you have a local connection to one of the other local authority areas in Dublin, you can call directly to their offices at:
- Dublin City Council: 160 Capel Street, Dublin 1 Tel. 1800 707 707
- Fingal County Council: Blanchardstown, Dublin 15 Tel. 01-890 5000
- South Dublin County Council: County Hall,Tallaght, Dublin 24.Tel. 01-414 9000
Homeless Persons’ Unit (Payments)
The Homeless Persons’ Unit provides payments under the Supplementary Welfare Allowance Scheme and offers advice on your social welfare entitlements by calling to the office directly at:
41 Castle Street, Dublin 2 (women and families) or 212-213 Oisin House, Pearse Street, Dublin 2 (men) or by calling 1800 724 724.
Opening Hours: 10am to 12 Noon (Monday to Friday)
Please Note: The Homeless Persons’ Unit will not place you in temporary accommodation.
If you are aged over 18 years, or if you are a family, you need to contact the Assessment and Placement Service for temporary accommodation and the Homeless Persons’ Unit (HPU) for payments under the Supplementary Welfare Allowance Scheme.
What service does the Assessment and Placement Service provide?
This is a specialised service available that provides information and advice and an initial contact assessment to place you into temporary accommodation. The service will organise temporary accommodation for you, if you have nowhere else to stay and will assign you a Housing Officer, who will work with you to put in place more long-term accommodation options.
Who provides the Assessment and Placement Service?
This Assessment and Placement Service is provided by Dun Laoghaire Rathdown County Council. If you have a local connection to one of the other local authority areas in Dublin, you must present directly to that local authority.
A ‘local connection’ means if you are from the area or your last permanent address was in the area.
What do I need to bring with me?
You will need to bring a form of identification including a birth certificate, passport etc.
What does the initial assessment involve?
Establishing identity.Establishing housing history - confirming where you last lived and when, particularly your last permanent address.Ensuring that you are registered with a local authority.
Am I entitled to temporary accommodation?
To help decide whether the local authority has a duty to find temporary accommodation or long-term housing for you, the Housing Officer will look at whether you:
- Are homeless or are likely to be homeless?
- Have a priority need for temporary accommodation/access to housing.
- Have a local connection with the Dublin area- if you are registered as homeless with any of the four Dublin local authority areas.
While the local authority is considering your situation, temporary accommodation will be provided if you have nowhere else to stay.
Who does the local authority understand to be homeless and who is eligible or accommodation?
- If you have nowhere to stay on the day you present to the Local Authority Assessment and Placement Service.
- If you have been staying in a place but have no right to remain there.
- If you have somewhere to stay but are at risk of harm if you remain there.
- If you cannot pay for any accommodation for yourself.
The local authority cannot provide permanent accommodation immediately, but if a person is considered homeless, they have a duty to arrange temporary accommodation until a more long-term accommodation solution can be put in place.
I am not from Ireland, can I still access this service?
If you are a non-Irish national, which includes Asylum Seekers, Refugees and persons from EU Accession countries, you have the option of going to the following office: HPU Office, 77 Gardiner Street, Dublin 1. 10am - 11.30am and 2pm to 3.30pm (Monday to Friday) or Telephone 01- 858 5100.
This service will check if you are eligible to claim for mainstream Social Welfare Payments.
If you are aged under 18 years
The Health Service Executive (HSE) has responsibility to respond to your needs if you are homeless and aged under 18 years. A social worker with the HSE will help you. If you become homeless or are at risk of homelessness, go to your local area health office.
If after 5pm (i.e. the local area health office is closed), go to the local Garda Station and the Gardaí will contact the on-duty Social Worker for the HSE Area so that emergency accommodation can be arranged.